Research: One of the keys to good design
Monday, May 28th, 2007The BBC has a great article on how Nokia design mobile phones for people around the world.
The key? Understand the people using your product (or website)
Jan Chipchase, principal researcher at Nokia Design, travels the world trying to understand how people use their mobile phones.
It’s a great lesson for web designers, who - as anybody who’s read my book knows - are actually product designers.
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